Question 1

How quickly will I receive a quote?

Accepted Answer

We respond to all quote requests within 24 hours during business hours (Sun-Thu, 9 AM - 6 PM BST). For urgent inquiries, message us directly on WhatsApp for faster response.

Question 2

Is the quote free and obligation-free?

Accepted Answer

Yes. All quotes are completely free with no obligation. We provide detailed pricing breakdowns so you can make an informed decision. There are no upfront fees to receive a quote.

Question 3

What information do I need to provide?

Accepted Answer

For the most accurate quote, include: product type, fabric preferences, target quantity, any design files or tech packs, and your desired timeline. However, even basic information helps us provide a preliminary estimate.

Question 4

Can I get a quote without a tech pack?

Accepted Answer

Yes. While tech packs give us the most accurate pricing, we can provide estimates based on product descriptions, reference images, or even just a general idea of what you need. We'll refine the quote as we learn more.

Question 5

What payment methods do you accept?

Accepted Answer

We accept bank transfers (wire), PayPal, and Western Union. For orders above $5,000, we offer letter of credit (LC) options. Standard terms are 30% deposit upon order confirmation and 70% balance before shipping.

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